Privacy and Cookie Policy
Delamode Group Privacy Policy
This Privacy Policy provides information about the processing of personal data by Delamode Group companies in accordance with the European Union’s General Data Protection Regulation 2016/679 (EU) (the „GDPR“).
This Privacy Policy also describes your rights as a data subject, the provision of data to recipients, and other personal data processing terms applicable to all personal data processed by the Delamode Group for the purposes set out in this Privacy Policy. Terms used in this Privacy Policy shall have the meaning given to them in the Regulation, unless otherwise specified in this Privacy Policy.
Who is the Delamode Group?
„The Delamode Group consists of UAB Delamode Baltics, UAB Delamode transport, UAB Delamode Global Solutions, UAB Delamode Fleet, UAB Delamode Trucking Ltd, Xpediator Plc and other companies (the “Delamode Group„).
Contact details and information for all companies within the Delamode Group can be found in this Privacy Policy below and here.
Who is the controller of your personal data?
In managing your personal data, the Delamode Group follows common principles and procedures for the processing of personal data and, together, determines the purposes and means of the processing of your data in accordance with the data sharing agreement between the companies in the Delamode Group. This Delamode Group Companies Agreement sets out how the companies within the Delamode Group share responsibilities for the protection of your personal data, how they cooperate to ensure that your rights are properly exercised and that you are clearly informed about the processing of your data. All companies in the group are committed to complying with data protection requirements and to processing the data they jointly control in a fair and lawful manner. Technical and organisational measures are in place to protect the security of your data against unauthorised use, loss, alteration or destruction.
At the same time, please note that, notwithstanding the agreement on joint data management, each group company also acts as an independent controller, determining the purposes and means of the processing of your personal data.
The controller of your personal data is the specific company or companies within the Delamode Group to which you have provided your personal data in connection with an existing or envisaged contractual or pre-contractual relationship, whose services you use or intend to use, or to which you have provided your personal data for any other reason. Depending on the purposes for which your personal data is processed (e.g. where several companies of the Delamode Group are involved in the transport of your shipment), the controller of your personal data may be one or several companies of the Delamode Group. For more information about the purposes of processing your personal data and the Delamode group companies that process your personal data for those purposes, please see the section of this Privacy Policy entitled „What personal data is processed and for what purposes, and for how long will it be retained?“.
If you have any questions about the processing of your personal data or wish to exercise your rights, you may, at your choice, contact the Delamode Group’s general personal data protection contact at the following email address dataprotection@delamode-group.com or contact your specific data controller directly using the contact details below.
In the table below, we provide information and contact details of the potential controllers of your personal data.
| Which Delamode Group company’s services do you use or have another relationship with? | Data controller | Data controller contact details | Data Protection Officer contact details |
| UAB “Delamode Baltics” | UAB “Delamode Baltics” | UAB “Delamode Baltics”, legal entity code 300614485, address Naugarduko g. 98, LT-03160 Vilnius, Lithuania, phone +370 5 205 21 28, email info.lt@delamode-group.com, website – https://delamode-latvia.com | dataprotection@delamode-group.com |
| UAB “Delamode transport” | UAB “Delamode transport” | UAB “Delamode transport”, legal entity code 306304301, address Naugarduko g. 98, LT-03160 Vilnius, Lithuania, phone +370 5 205 21 28, email info.lt@delamode-group.com, website – https://www.delamode-group.com | dataprotection@delamode-group.com |
| UAB “Delamode Global Solutions” | UAB “Delamode Global Solutions” | UAB “Delamode Global Solutions”, legal entity code 306978855, address Naugarduko g. 98, LT-03160 Vilnius, Lithuania, phone +370 5 205 21 28, email info.lt@delamode-group.com, website – https://www.delamode-group.com | dataprotection@delamode-group.com |
| UAB “Delamode Fleet” | UAB “Delamode Fleet” | UAB “Delamode Fleet”, legal entity code 307519602, address Naugarduko g. 98, LT-03160 Vilnius, Lithuania, phone +370 5 205 21 28, email info.lt@delamode-group.com, website – https://www.delamode-group.com | dataprotection@delamode-group.com |
| Delamode Trucking Ltd | Delamode Trucking Ltd | Delamode Trucking Ltd, legal entity code 14990908, address The Anglia Centre Blackwater Close, Fairview Industrial Park, Rainham, Essex, United Kingdom, RM13 8UA, phone +370 6 191 1364, email Info.trucking@delamode-group.com, website – https://delamode-trucking.com | dataprotection@delamode-group.com |
| Xpediator Ltd | Xpediator Ltd | Xpediator Ltd, legal entity code 10397171, address Wellingtonia Suite Lynderswood Court, London Road, Braintree, Essex, United Kingdom, CM77 8QN, email info@xpediator.com | dataprotection@delamode-group.com |
| Delamode Estonia, OÜ | Delamode Estonia, OÜ | Delamode Estonia, OÜ, legal entity code 12362613, address Pärnu mnt. 160E, 11317, Tallinn, Estonia, phone +372 668 2821, email info.ee@delamode-group.com, website – www.delamode-estonia.com | dataprotection@delamode-group.com |
| Delamode Latvia, SIA | Delamode Latvia, SIA | Delamode Latvia, SIA, legal entity code 40203662301, address Ulbrokas iela 34A, LV-1021, Riga, Latvia, phone +371 28680520, email office.latvia@delamode-group.com, website – www.delamode-latvia.com | dataprotection@delamode-group.com |
| Delamode Anglia Ltd | Delamode Anglia Ltd | Delamode Anglia Ltd, legal entity code 01061812, address The Anglia Centre Blackwater Close, Fairview Industrial Park, Rainham, Essex, United Kingdom, RM13 8UA, phone +44 7540 902583, email info.uk@delamode-group.com, website – www.delamode-anglia.com | dataprotection@delamode-group.com |
| Delamode Braintree Ltd | Delamode Braintree Ltd | Delamode Braintree Ltd, legal entity code 14991108, address Knightbridge Suite, Lynderswood Court, London Road, Braintree, Essex, United Kingdom, CM77 8QN, phone +44 (0)1376 333000, email info.uk@delamode-group.com, website – www.delamode-group.com | dataprotection@delamode-group.com |
| Delamode Projects UK Ltd | Delamode Projects UK Ltd | Delamode Projects UK Ltd, legal entity code 14927134, address Ergo Building, Bridgehead Business Park, Hessle, United Kingdom, HU13 0GD, phone 01376 319211, email operations.projects@delamode-group.com, website – www.delamode-group.com | dataprotection@delamode-group.com |
| Delamode Bristol Ltd | Delamode Bristol Ltd | Delamode Bristol Ltd, legal entity code 14924186, address First Floor, Room 139, St Andrews House, Avonmouth, Bristol, United Kingdom, BS11 9DQ, phone +44 (0)755 183 5462, email Bristol@delamode-group.com, website – www.delamode-group.com | dataprotection@delamode-group.com |
| Delamode Nidd Ltd | Delamode Nidd Ltd | Delamode Nidd Ltd, legal entity code 01841325, address Barker Business Park, Melmerby Green Road, Melmerby. Ripon, United Kingdom HG4 5NB, phone +44 (0) 1765 641510, email info@delamode-group.com, website – www.nidd-transport.com | dataprotection@delamode-group.com |
| Delamode international Logistics Ltd | Delamode international Logistics Ltd | Delamode international Logistics Ltd, legal entity code 02620703, address Dock Gate 20, Western Avenue, Southampton, Hampshire, United Kingdom, SO15 0GN, phone +44 (0)1376 333 000, email info@delamode-group.com, website – www.delamode-logistics.com | dataprotection@delamode-group.com |
| Delamode Finland OY | Delamode Finland OY | Delamode Finland OY, legal entity code …, address Malminkaari 23 A, 00700, Helsinki, Finland, email info.fi@delamode-group.com, website – www.delamode-finland.com | dataprotection@delamode-group.com |
| Delamode Moldova SRL | Delamode Moldova SRL | Delamode Moldova SRL, legal entity code 1005600023036, address Sudențilot Street 7/9, Chişinău, Moldova, phone +373 69 72 55 56, email info.md@delamode-group.com, website – www.delamode-moldova.com | dataprotection@delamode-group.com |
| Delamode Romania SRL | Delamode Romania SRL | Delamode Romania SRL, legal entity code 6322498, address A Timisoara Bvd., AFI Park Building #4, 1st. floor, 061328, Bucharest District 6, Romania, phone +40 21 407 74 00, email info.ro@delamode-group.com, website – www.delamode-romania.com | dataprotection@delamode-group.com |
| Delamode Macedonia Dooel | Delamode Macedonia Dooel | Delamode Macedonia Dooel, legal entity code 4080014544346, address Bul. Ilinden, 109/1-15, 1000, Skopje, Macedonia, phone +389 (0) 2 3233 348, email info.mk@delamode-group.com, website – www.delamode-macedonia.com | dataprotection@delamode-group.com |
| Delamode Bulgaria OOD | Delamode Bulgaria OOD | Delamode Bulgaria, legal entity code 131285897, address 83 Vladimir Vazov Blvd., Sofia, 1839, Bulgaria, phone +359 2 813 0950, email info.bg@delamode-bulgaria.com, website – www.delamode-bulgaria.com | dataprotection@delamode-group.com |
| Delamode Lojistik Ticaret Limited Sirketi | Delamode Lojistik Ticaret Limited Sirketi | Delamode Lojistik Ticaret Limited Sirketi, legal entity code VAT: 2731496077, address Ginza Lavinya No:30, Office No. 135, TR 34520 Istanbul, Turkey, phone +90 531 741 47 11, email sales.tr@delamode-group.com, website – www.delamode-group.com | dataprotection@delamode-group.com |
| Regional Express Ltd | Regional Express Ltd | Regional Express Ltd, legal entity code 07983312, address Dock Gate 20, Western Avenue, Southampton, United Kingdom, SO15 0GN, phone +44 179 4338593, email contact@regionalexpress.co.uk, website – www.regionalexpress.co.uk | dataprotection@delamode-group.com |
Who is this Privacy Policy for?
The terms and conditions set out in the Privacy Policy apply to individuals when visiting the Delamode Group’s website(s), when using or intending to use the Delamode Group’s services, when communicating with Delamode Group companies and when otherwise submitting personal data.
What are the principles of personal data protection followed by the Delamode Group?
The following principles apply to the collection and use of your personal data provided by you and from other sources:
- Your personal data is processed in a lawful, fair and transparent manner (the principle of lawfulness, fairness and transparency);
- Your personal data is collected for specified, explicit and legitimate purposes and is not further processed in a way incompatible with those purposes (purpose limitation principle);
- Your personal data is adequate, relevant and only necessary for the purposes for which it is processed (data minimisation principle);
- The personal data processed are accurate and updated where necessary (principle of accuracy);
- Your personal data shall be kept in a form which permits identification for no longer than is necessary for the purposes for which your personal data are processed (the principle of limitation of storage time);
- Your personal data shall be processed in such a way as to ensure, through appropriate technical or organisational measures, adequate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage (integrity and confidentiality principle).
What personal data are processed and for what purposes and how long will they be kept?
Below you can find information on the possible purposes, scope and retention periods of the processing of your data.
We do not keep your personal data for longer than the purposes of the processing or the law requires, if it provides for a longer retention period. The data may be kept for longer periods of time if this is necessary for the protection of the rights of the Delamode Group against claims, demands or actions, or if it is necessary for an investigation or as evidence in a civil, administrative or criminal case. We retain personal data collected for the purpose of concluding or performing a contract at least until the end of the contract and up to 10 years after the end of the contract in order to protect our legitimate interests and to comply with legal requirements (e.g. in relation to bookkeeping and data retention). If the applicable legislation provides for a specific mandatory retention period, we will comply with that period.
| Purpose of data processing | When is this relevant to you? | Categories of data processed for the stated purpose | Legal basis for data processing | Are you obliged to provide us with your data and what are the consequences of not providing it? | Data retention period | Data controller(s) |
| Conducting direct marketing | If you are our customer or have expressed your wish by email or phone to receive Delamode Group offers, information about services and changes to them, newsletters, news, promotions, events or other direct marketing information. | Name, surname, email address, phone number. | Your consent (Article 6(1)(a) GDPR). Our legitimate interest in informing you about our services and changes to them (Article 6(1)(f) GDPR). |
You are not obliged to provide this data, but in that case we will not be able to provide you with information about Delamode Group services, changes to them or other news that may be relevant to you. Each email sent to you will include an option to opt out of direct marketing messages. You can also opt out or withdraw your consent at any time by contacting us using the Delamode Group contact details provided in this Privacy Policy. |
Your personal data will be processed for direct marketing purposes for 5 years from the date of consent or from the end of our relationship with you. | The Delamode Group company conducting direct marketing |
| Employee or trainee recruitment and administration of the candidate database for employment or traineeship positions | If you have applied to us for a job or traineeship position based on an advertisement published on our website, on a specialized recruitment or job/traineeship search website, or through our recruitment partner. | Name, surname, date of birth, phone number, email address, residential address, CV, cover letter if provided, information about work experience, education, training, competences, current and former workplaces, driving category and driving experience where relevant to the job function, references, and other data voluntarily provided by you in your CV and/or other submitted documents. Please note that, exercising the rights provided by personal data protection legislation, we may contact your previous employers and ask for their opinion about your qualifications, professional skills and work-related qualities. However, your current employer will not be contacted without your clearly expressed prior consent. |
Where you apply for a specific job or traineeship position announced by us or our partner, we will process your personal data in order to take steps at your request before entering into a contract (Article 6(1)(b) GDPR). Where you submit your application not for a specific position, we will process your personal data based on your consent (Article 6(1)(a) GDPR). After the selection process ends, we will store your personal data based on our legitimate interest so that, if a new employee is needed, we can contact you and invite you to participate in a new selection process or make a job offer (Article 6(1)(f) GDPR). |
Providing your personal data to participate in the selection process is voluntary, but if you do not provide the data, we will not be able to assess your suitability and conclude or perform an employment or traineeship contract. You may object to the retention of your data after the selection process ends. In that case, we will delete your personal data and will not send you future job offers unless you voluntarily participate in a new selection process or send your data again. If you do not agree to the storage of your data after the end of the selection process, please inform us by sending your CV and other data, replying to an email or signing an information form during a meeting. Certain actions may also be carried out in order to comply with statutory obligations related to employment or traineeship relationships. |
For the purpose of recruitment for a job or traineeship position, we will process your personal data until we decide to hire a specific candidate, until the end of their probationary period, or until we decide to close the selection without selecting any candidate. If you do not object to such processing, after the end of the selection process we will store your CV and other submitted data for candidate database administration purposes for 3 years from the receipt of your consent. | The Delamode Group company conducting recruitment for a job or traineeship position |
| Handling and administration of complaints, claims, requests and enquiries | If you have submitted a complaint, claim, request or enquiry by email, in writing or otherwise regarding Delamode Group services or other matters. | Name, surname, phone number, email address, residential address, date of birth, workplace if you represent a legal entity, payment account details, content of the enquiry, including the event concerned, circumstances, date, place, your request, demand or feedback, cargo contents, photos, data contained in documents related to cargo transportation, other information submitted in the enquiry and documents, attachments or other information provided by you. | When you submit an enquiry of your own free will, we process your personal data based on your consent (Article 6(1)(a) GDPR). Where we are legally obliged to examine your enquiry, we process your personal data based on compliance with legal requirements (Article 6(1)(c) GDPR). Where your enquiry is related to contract performance, we process your personal data based on contract performance (Article 6(1)(b) GDPR). Where a dispute may arise or has arisen, we process your personal data based on our legitimate interest in clarifying the circumstances and properly examining received claims and complaints (Article 6(1)(f) GDPR). |
You are not obliged to provide this data, but if you do not, your rights or legitimate interests may not be implemented or may be implemented improperly. | If your enquiry is related to a potential dispute, possible damage or similar circumstances, your personal data may be stored for a maximum period of 10 years. If the personal data related to the enquiry is not related to a potential dispute, it will be stored for 1 year from the date of submission of the enquiry. |
The Delamode Group company to which you submitted the complaint, claim, request or enquiry and/or which examines it |
| Electronic communication | When you communicate electronically with the Delamode Group by email, messaging applications or other electronic communication tools. | Email address or address of another electronic communication account or phone number, correspondence and communication content, and documents and information provided by you during the correspondence. | Where you communicate electronically of your own free will, we process your personal data based on your consent (Article 6(1)(a) GDPR). Where your electronic communication is related to contract performance, we process your personal data based on contract performance (Article 6(1)(b) GDPR). Where your electronic communication is related to compliance with legal requirements applicable to us, we process your personal data based on compliance with legal requirements (Article 6(1)(c) GDPR). |
You are not obliged to provide this data, but in that case we may not be able to perform the contract or properly provide services to you. | If information related to contract performance or compliance with legal requirements applicable to us is provided during your electronic communication, your personal data may be stored for a maximum period of 10 years. If other information and data is provided during your electronic communication, it will be stored for 1 year from the date of submission of the electronic communication message. |
The Delamode Group company with which you communicate electronically |
| Customer service | When you call us by phone regarding Delamode Group services or other questions. | Phone number and your data provided during the call. | Our legitimate interest in ensuring and improving the quality of customer service (Article 6(1)(f) GDPR). | You are not obliged to provide this data. | Data is stored for no longer than 3 months. | The Delamode Group company you call by phone for customer service |
| Use of cookies | When you visit Delamode Group websites. | Personal data processed through cookies is specified in the “Use of cookies” section of this Privacy Policy. | Your consent (Article 6(1)(a) GDPR). | You are not obliged to provide this data, but if you refuse cookies, you may not be able to use all services provided on the website, or some functions may not work properly without them. | Data is stored in accordance with the periods specified in the cookie list, as provided in the “Use of cookies” section of this Privacy Policy. | The Delamode Group company whose website you visit |
| Use of social networks and promotion of Delamode Group visibility on them | When you take actions on Delamode Group social media accounts, for example, comment on posts, react to posts, send us a message and so on. Delamode Group has accounts on the following social networks: · Facebook, whose privacy notice is available at https://www.facebook.com/privacy/explanation; · Instagram, whose privacy notice is available at https://privacycenter.instagram.com/policy; · LinkedIn, whose privacy notice is available at https://www.linkedin.com/legal/privacy/eu; · YouTube, whose privacy notice is available at https://policies.google.com/privacy. |
Name, surname, account name, gender, country, photo, comments under a post, shares of a post, reactions to posts, following an account, and other data you provide to us. Information you provide through social media, including comments, messages, reactions to posts, following accounts and other communication, is controlled by the social network operator. We recommend that you read third-party privacy notices and contact service providers directly if you have any questions about how they use your personal data. When you use a social network, communicate with the Delamode Group on a social network, visit an account on a social network or view posts there, we also receive information about you. The scope of data received depends on the account settings selected by us, agreements with the social network operator for additional services, and cookies set by the social network operator. |
Your consent (Article 6(1)(a) GDPR). Our legitimate interests in promoting the visibility of Delamode Group business and activities (Article 6(1)(f) GDPR). |
You are not obliged to provide this data, but if you do not use social networks, you may not receive information about Delamode Group that is relevant to you. | Information about personal data retention periods is provided in the privacy policies of social network operators. Where we receive your personal data through social networks, we will store it for 5 years unless you withdraw your consent earlier. |
The Delamode Group company whose social media account you visit |
| Employee presentations | When we publicly present you as our employee on the Delamode Group website and/or social networks in order to increase Delamode Group transparency, reliability, visibility and strengthen the relationship with customers, partners and the employee team. | Name, surname, position, length of service or professional experience in the company, photo, and other information related to professional activity. | Your consent (Article 6(1)(a) GDPR). Our legitimate interests in promoting the visibility, experience and competences of Delamode Group business and activities (Article 6(1)(f) GDPR). |
You are not obliged to provide this data. | We will store the data until the end of the employment relationship with you unless you withdraw your consent earlier. | The Delamode Group company where you are employed |
| Video surveillance | When you enter the field of video surveillance in Delamode Group offices, warehouses or other business premises. | Video data recordings, persons entering the field of video surveillance, time and date of video data collection. | Our legitimate interest in protecting property and ensuring the safety of persons (Article 6(1)(f) GDPR). | You are not obliged to provide this data, but if you do not want your image-related personal data to be processed, you will not be able to enter Delamode Group offices, warehouses or other business premises where video surveillance is carried out. | Video recordings are stored for 30 days. | The Delamode Group company whose premises you visit |
| Entry control to the territory | If you enter or leave Delamode Group business territories where entry/exit control is carried out. | Vehicle registration numbers. | Legitimate interest in ensuring access control to Delamode Group business territories (Article 6(1)(f) GDPR). | You are not obliged to provide this data, but in that case you will not be able to enter Delamode Group business territories by car where entry/exit control is carried out. | Data is stored for no longer than 3 months. | The Delamode Group company whose premises you visit |
| Cargo acceptance, storage and delivery | When you send, store or receive cargo, or use related Delamode Group services, including the cargo tracking system. | Name, surname, address, phone number, email address, signature, position, workplace if you represent a legal entity, cargo number, cargo location, cargo tracking system username, password and IP address, proof of cargo pickup, storage and delivery, and other information provided by you regarding pickup, storage and delivery. | Actions taken at your request before entering into a contract and contract performance (Article 6(1)(b) GDPR). Certain personal data processing activities may also be based on compliance with statutory obligations, for example, to comply with obligations established by accounting legislation (Article 6(1)(c) GDPR). |
You are obliged to provide this data. If you do not provide your personal data, we will not be able to perform the contract concluded with you and provide services to you. | We will store your personal data for no longer than 10 years from the completion of the cargo acceptance, storage or delivery service. | The Delamode Group company providing cargo acceptance, storage and delivery services to you |
| Preparation of cargo damage/non-conformity documents | When cargo damage/non-conformity is identified during the acceptance or delivery of your cargo and we must prepare a document confirming cargo damage/non-conformity. | Name, surname, address, position, workplace if you represent a legal entity, content of the cargo damage/non-conformity document. | Contract performance (Article 6(1)(b) GDPR). Our legitimate interest in clarifying the circumstances and properly examining received claims and complaints (Article 6(1)(f) GDPR). |
You are obliged to provide this data. If you do not provide your personal data, we will not be able to perform the contract concluded with you. | We will store your personal data for 3 years from the date of preparation of the cargo damage/non-conformity document. | The Delamode Group company transporting or storing your cargo |
| Conclusion and performance of contracts or orders, provision of services | When you and the Delamode Group conclude and perform contracts or orders for the provision of Delamode Group services or on another basis. | Name, surname, date of birth or personal identification number, position, workplace if you represent a legal entity, address, phone number, email address, payment account details, signature, preferences related to the provision of services, the contract you conclude, other data you provide when concluding the contract, as well as data we receive during the performance of the contract. | Actions taken at your request before entering into a contract and contract performance (Article 6(1)(b) GDPR). Certain personal data processing activities may also be based on compliance with statutory obligations, for example, to comply with obligations established by accounting and tax legislation (Article 6(1)(c) GDPR). |
You are obliged to provide this data. If you do not provide your personal data, we will not be able to identify you, conclude a contract with you or perform it. | We will store your personal data for no longer than 10 years from the end of the contract with you. | The Delamode Group company with which you conclude a contract or order |
| Issuing invoices for provided services | When you use Delamode Group services. | Name, surname, address, position, workplace if you represent a legal entity, email address. | Contract performance (Article 6(1)(b) GDPR). Compliance with statutory obligations related to accounting (Article 6(1)(c) GDPR). |
You are obliged to provide this data. If you do not provide your personal data, we will not be able to perform the contract, provide services to you or issue an invoice for the provided services. | We will store your personal data for no longer than 10 years from the date of invoice issue. | The Delamode Group company issuing the invoice for provided services |
| Compliance with accounting requirements | When you order our services. | Name, surname, address, payment time, payment status, payment account number, payment amount, transfer date, and other data if you request this. | Compliance with statutory obligations related to accounting (Article 6(1)(c) GDPR). | You are obliged to provide this data. If you do not provide your personal data, we will not be able to perform the contract, provide services to you or issue an invoice for the provided services. | Accounting documents are stored for 10 years from the date of their preparation. | The Delamode Group company that provided services to you |
| Maintaining relationships with third parties | When you represent another entity or person with whom the Delamode Group has a relationship, act as a contact person, communicate with us on business matters, or represent your legal entity when concluding contracts with the Delamode Group. | Name, surname, email address, phone number, workplace, position, signature, and other information provided by you. | Contract performance (Article 6(1)(b) GDPR). Our legitimate interest in maintaining relationships with other legal entities and third parties (Article 6(1)(f) GDPR). |
You are obliged to provide this data. If you do not provide your personal data, we will not be able to conclude a contract with you or perform it, or maintain business relationships. | We will store your personal data for no longer than 10 years from the end of the contract or relationship with you. | The Delamode Group company with which you maintain a relationship and communicate |
| Debt recovery and management and administration of defaulted obligations | When you, as a Delamode Group customer or as a representative of our customer, a legal entity, delay or avoid payment for services provided by the Delamode Group. | Name, surname, position, address, phone number, email address. | Our legitimate interest in receiving payment for provided services and recovering debts (Article 6(1)(f) GDPR). | You are not obliged to provide this data. | We will store your personal data for no longer than 10 years from the end of the contract or relationship with you and the fulfilment of obligations, debt recovery or preparation of a certificate stating that debt recovery is not possible. | The Delamode Group company to which you have debt or other unfulfilled obligations |
| Compliance with statutory requirements and protection of legal interests | When we participate in any legal proceedings related to you, or when we must provide information about you in order to comply with statutory requirements. | We will process your personal data that is related to a specific legal proceeding or statutory requirement, including your name, surname, legal proceeding documents, and other information you provide to us in the legal proceeding or that we receive during it. | Legitimate interest in representing the interests of the Delamode Group in legal proceedings (Article 6(1)(f) GDPR). A legal obligation applies where we are required to provide information under the law (Article 6(1)(c) GDPR). |
You are not obliged to provide this data. | We will store your personal data for 10 years from the end of the contract or relationship with you, or for the statutory limitation or enforcement period from the date on which the court or authority decision enters into force or from full execution of the legally binding decision. | The Delamode Group company involved in legal proceedings related to you or complying with statutory requirements related to you |
| Implementation of sanctions and other restrictive measures | When you send or receive cargo from countries subject to import or export bans, or when your cargo transportation may be related to avoiding the implementation of sanctions and other restrictive measures. | Name, surname, date of birth, nationality, email address, address, phone number, goods code, result of checking sanctions or other restrictive measures lists. | Legal obligation applicable to us under laws implementing sanctions and restrictive measures (Article 6(1)(c) GDPR). | You are obliged to provide this data. If you do not provide your personal data, we will not be able to conclude a contract with you or perform it. | We will store your personal data from 2 to 10 years, depending on the retention period provided in the legal act that establishes our legal obligation to implement sanctions and other restrictive measures. Where different legal acts establish different retention periods for the same data, your data will be stored for the longest established period. | The Delamode Group company transporting or storing your cargo |
| Customs administration | When you order transportation of cargo subject to customs duties. | Name, surname, email address, address, phone number, notifications sent to customs authorities, cargo number, cargo composition, value of goods. | Legal obligation applicable to us under customs legislation (Article 6(1)(c) GDPR). | You are obliged to provide this data. If you do not provide your personal data, we will not be able to perform the contract and provide services to you. | Data is stored for no longer than 5 years. | The Delamode Group company providing customs brokerage services to you |
| Improving services and assessing their relevance | When you use Delamode Group services. | Name, surname, email address, address, phone number, type of goods, goods route. | Our legitimate interest in ensuring and improving the quality of services provided to you, and in developing and creating new services (Article 6(1)(f) GDPR). | You are not obliged to provide this data. | We will store your personal data for no longer than 6 months. | The Delamode Group company whose services you use |
| Website traffic statistics | When you visit Delamode Group websites and agree to statistical analytical cookies. | Device and browser information, visit date and time, viewed pages, website interaction data, approximate location. We collect this information using the automated Google Analytics tool, which allows us to record and analyze how visitors use the website. You can find more information about how Google Analytics works and what information this tool allows to collect and analyze here: https://support.google.com/analytics/answer/11593727?hl=en |
Your consent (Article 6(1)(a) GDPR). | You are not obliged to provide this data. If you do not agree to statistical analytical cookies, website functionality will not be limited, but we will not be able to analyze your browsing behavior and offer you the most suitable and relevant services. You can disable the collection of data about you by Google Analytics at any time by following the information in this link: https://support.google.com/analytics/answer/181881?hl=en |
Data is stored for no longer than 14 months. | The Delamode Group company whose website you visit |
| Capturing events in photos and videos | When you participate in events or photo sessions organized by the Delamode Group. | Photos, videos showing persons participating in events or photo sessions organized by the Delamode Group. | Your consent (Article 6(1)(a) GDPR). Our legitimate interest in disseminating information about Delamode Group activities (Article 6(1)(f) GDPR). |
You are not obliged to provide this data. If you do not want your personal data to be processed for this purpose, you may choose not to participate in the event or clearly express your objection to such processing of your data. | In the case of employee events and photo sessions, we will store your personal data indefinitely, until you withdraw your consent. Where we process your personal data based on legitimate interest, we will store it for 3 years from the date of your consent or until your consent is valid. |
The Delamode Group company whose event or photo session you participate in |
Use of cookies
Cookies (English. cookies) are small text files that a website saves to your device (computer, tablet or phone) via a web browser. Each time you visit the website, the browser returns the cookies back to the website in order to recognise the user, remember their settings or provide personalised content. Cookies help us to distinguish you from other users so that we can provide you with a better experience and improve the functionality of the website.
Most browsers allow you to reject all cookies, and some browsers only allow you to reject third party cookies. You can therefore take advantage of these options. However, please note that blocking all cookies will have a negative impact on the use of the website and without cookies you will not be able to use all the services provided on the website.
Different cookies are used for different purposes. The following types of cookies may be used on our websites:
- Strictly necessary cookies – They activate the basic functions of browsing or accessing the website and ensure that the website functions properly.
- Functional cookies – they are used to recognise website visitors when they return to the website. This allows them to provide tailored content on social networks, to remember information that is relevant to customers, to remember information that determines the appearance of the website (display on the visitor’s device), language options, etc.
- Statistical (analytical) cookies – they collect and report on information that allows us to see how visitors use the website, e.g. how often they visit the website, how long they spend on the website, how often they use the website’s features, whether they encounter any errors when using the website, etc., which helps us to improve the website’s performance, e.g. to make sure that visitors can easily find what they are looking for.
- Performance cookies – they are used to understand and analyse key website performance indexes that help provide visitors with a better user experience.
- Marketing (advertising) cookies – they are used to display information to visitors about advertisements or offers tailored to them, both on our website and on other platforms, and to measure the effectiveness of advertising campaigns.
We use essential cookies to ensure the smooth running of the website – without them some features may not work properly. You can disable these cookies by changing the settings on your web browser.
Other cookies, such as functional, statistical or marketing cookies, are used only with your consent. We will only set these cookies if you choose to enable them.
A list of the cookies used on our websites can be found below:
| WEBSITE ADDRESS | COOKIE TYPE | COOKIE NAME AND INFORMATION COLLECTED | STORAGE DURATION |
| delamode-baltics.com | Strictly necessary cookie | rc::a This cookie is set by Google reCAPTCHA to identify bots and protect the website from malicious spam attacks. | Validity never expires |
| rc::c This cookie is set by Google reCAPTCHA to identify bots and protect the website from malicious spam attacks. | Session | ||
| cookieyes-consent CookieYes sets this cookie to remember users’ consent preferences and ensure that their preferences are respected during subsequent visits to this website. It does not collect or store any personal information about website visitors. | 1 year | ||
| Statistics cookie | _ga Google Analytics sets this cookie to calculate visitor, session and campaign data and to track website usage for the website analytics report. The cookie stores anonymous information and assigns a randomly generated number to identify unique visitors. | 1 year 1 month 4 days | |
| _ga_* Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | ||
| Marketing cookie | _fbp Facebook sets this cookie to store and track interactions. | 3 months | |
| lastExternalReferrer Meta Pixel (Meta Platforms) sets this cookie to determine how the user reached the website by recording the last URL. | Validity never expires | ||
| lastExternalReferrerTime Used by Meta Pixel (Meta Platforms) to record when the visitor last arrived from another website, such as Facebook, Instagram or elsewhere, for advertising and attribution purposes. | Validity never expires | ||
| topicsLastReferenceTime Used by Meta Pixel (Meta Platforms) to remember when browser topics were last checked for personalised advertising. | Validity never expires | ||
| delamode-group.com | Strictly necessary cookie | qtrans_front_language This cookie is set by the qTranslate WordPress plugin. The cookie is used to manage the visitor’s preferred language. | 1 year |
| PHPSESSID This cookie is native to PHP applications. It is used to store and identify a unique user session ID in order to manage the user session on the website. The cookie is a session cookie and is deleted when all browser windows are closed. | Session | ||
| elementor This cookie is used by the website’s WordPress theme. It allows the website owner to implement or change website content in real time. | Validity never expires | ||
| wpEmojiSettingsSupports WordPress sets this cookie when a user interacts with emojis on a WordPress website. It helps determine whether the user’s browser can properly display emojis. | Session | ||
| Statistics cookie | _ga Google Analytics sets this cookie to calculate visitor, session and campaign data and to track website usage for the website analytics report. The cookie stores anonymous information and assigns a randomly generated number to identify unique visitors. | 1 year 1 month 4 days | |
| _ga_* Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | ||
| xpediator.com | No cookies are used | ||
| delamode-estonia.com | Strictly necessary cookie | qtrans_front_language This cookie is set by the qTranslate WordPress plugin. The cookie is used to manage the visitor’s preferred language. | 1 year |
| __cf_bm This cookie is set by Cloudflare and is used to support Cloudflare Bot Management. | 1 hour | ||
| _cfuvid Cloudflare sets this cookie to track users across sessions in order to optimise the user experience, maintain session consistency and provide personalised services. | Session | ||
| Statistics cookie | _ga Google Analytics sets this cookie to calculate visitor, session and campaign data and to track website usage for the website analytics report. The cookie stores anonymous information and assigns a randomly generated number to identify unique visitors. | 1 year 1 month 4 days | |
| _gid The _gid cookie installed by Google Analytics stores information about how visitors use the website and also creates an analytics report on website performance. Some of the data collected includes the number of visitors, their source, and the pages they visit anonymously. | 1 day | ||
| _gat_UA-* Google Analytics sets this cookie to track visitor behaviour. | 1 minute | ||
| vuid Vimeo installs this cookie to collect tracking information by setting a unique ID for embedded videos on the website. | 1 year 1 month 4 days | ||
| delamode-latvia.com | Strictly necessary cookie | qtrans_front_language This cookie is set by the qTranslate WordPress plugin. The cookie is used to manage the visitor’s preferred language. | 1 year |
| PHPSESSID This cookie is native to PHP applications. It is used to store and identify a unique user session ID in order to manage the user session on the website. The cookie is a session cookie and is deleted when all browser windows are closed. | Session | ||
| __cf_bm This cookie is set by Cloudflare and is used to support Cloudflare Bot Management. | 1 hour | ||
| _cfuvid Cloudflare sets this cookie to track users across sessions in order to optimise the user experience, maintain session consistency and provide personalised services. | Session | ||
| wpEmojiSettingsSupports WordPress sets this cookie when a user interacts with emojis on a WordPress website. It helps determine whether the user’s browser can properly display emojis. | Session | ||
| Statistics cookie | _ga Google Analytics sets this cookie to calculate visitor, session and campaign data and to track website usage for the website analytics report. The cookie stores anonymous information and assigns a randomly generated number to identify unique visitors. | 1 year 1 month 4 days | |
| _gid The _gid cookie installed by Google Analytics stores information about how visitors use the website and also creates an analytics report on website performance. Some of the data collected includes the number of visitors, their source, and the pages they visit anonymously. | 1 day | ||
| _gat_UA-* Google Analytics sets this cookie to track visitor behaviour. | 1 minute | ||
| vuid Vimeo installs this cookie to collect tracking information by setting a unique ID for embedded videos on the website. | |||
| delamode-anglia.com | Strictly necessary cookie | qtrans_front_language This cookie is set by the qTranslate WordPress plugin. The cookie is used to manage the visitor’s preferred language. | 1 year |
| PHPSESSID This cookie is native to PHP applications. It is used to store and identify a unique user session ID in order to manage the user session on the website. The cookie is a session cookie and is deleted when all browser windows are closed. | Session | ||
| __cf_bm This cookie is set by Cloudflare and is used to support Cloudflare Bot Management. | 1 hour | ||
| _cfuvid Cloudflare sets this cookie to track users across sessions in order to optimise the user experience, maintain session consistency and provide personalised services. | Session | ||
| elementor This cookie is used by the website’s WordPress theme. It allows the website owner to implement or change website content in real time. | Validity never expires | ||
| wpEmojiSettingsSupports WordPress sets this cookie when a user interacts with emojis on a WordPress website. It helps determine whether the user’s browser can properly display emojis. | Session | ||
| Statistics cookie | _ga Google Analytics sets this cookie to calculate visitor, session and campaign data and to track website usage for the website analytics report. The cookie stores anonymous information and assigns a randomly generated number to identify unique visitors. | 1 year 1 month 4 days | |
| _ga_* Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | ||
| vuid Vimeo installs this cookie to collect tracking information by setting a unique ID for embedded videos on the website. | 1 year 1 month 4 days | ||
| nidd-transport.com | Strictly necessary cookie | VISITOR_PRIVACY_METADATA YouTube sets this cookie to store the user’s cookie consent status on the current domain. | 6 months |
| wpEmojiSettingsSupports WordPress sets this cookie when a user interacts with emojis on a WordPress website. It helps determine whether the user’s browser can properly display emojis. | Session | ||
| Functional cookie | VISITOR_INFO1_LIVE YouTube sets this cookie to measure bandwidth, which determines whether the user receives the new or old player interface. | 6 months | |
| yt-remote-connected-devices YouTube sets this cookie to store the user’s video preferences when using embedded YouTube videos. | Validity never expires | ||
| ytidb::LAST_RESULT_ENTRY_KEY The ytidb::LAST_RESULT_ENTRY_KEY cookie is used by YouTube to store the last search result entry clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. | Validity never expires | ||
| yt-remote-device-id YouTube sets this cookie to store the user’s video preferences when using embedded YouTube videos. | Validity never expires | ||
| yt-remote-session-name YouTube uses the yt-remote-session-name cookie to store the user’s video player preferences when using an embedded YouTube video. | Session | ||
| yt-remote-fast-check-period YouTube uses the yt-remote-fast-check-period cookie to store the user’s video player preferences for embedded YouTube videos. | Session | ||
| yt-remote-session-app YouTube uses the yt-remote-session-app cookie to store user preferences and information about the interface of the embedded YouTube video player. | Session | ||
| yt-remote-cast-available The yt-remote-cast-available cookie is used to store the user’s preferences regarding whether casting is available in their YouTube video player. | Session | ||
| yt-remote-cast-installed The yt-remote-cast-installed cookie is used to store the user’s video player preferences when using an embedded YouTube video. | Session | ||
| Statistics cookie | YSC The YSC cookie is set by YouTube and is used to track views of embedded videos on YouTube pages. | Session | |
| _ga Google Analytics sets this cookie to calculate visitor, session and campaign data and to track website usage for the website analytics report. The cookie stores anonymous information and assigns a randomly generated number to identify unique visitors. | 1 year 1 month 4 days | ||
| _gid The _gid cookie installed by Google Analytics stores information about how visitors use the website and also creates an analytics report on website performance. Some of the data collected includes the number of visitors, their source, and the pages they visit anonymously. | 1 day | ||
| Performance cookie | _gat This cookie is installed by Google Universal Analytics to limit the request rate and therefore limit data collection on high-traffic websites. | 1 minute | |
| Marketing cookie | __Secure-YNID This Google cookie is used to protect user security and prevent fraud, especially during login. | 6 months | |
| __Secure-ROLLOUT_TOKEN YouTube sets this cookie to manage feature rollout and experimentation. It helps Google manage which new features or interface changes are shown to users during testing and staged rollout, ensuring a consistent experience for a specific user during the experiment. | 6 months | ||
| delamode-logistics.com | Strictly necessary cookie | AWSALBCORS This cookie is managed by Amazon Web Services and is used for load balancing. | 7 days |
| AWSALBTGCORS This cookie is managed by Amazon Web Services and is used by target group load balancers to ensure session persistence. | 7 days | ||
| AWSALBTG This cookie is managed by Amazon Web Services and is used by target group load balancers to ensure session persistence. | 7 days | ||
| Statistics cookie | _ga_* Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | |
| _ga Google Analytics sets this cookie to calculate visitor, session and campaign data and to track website usage for the website analytics report. The cookie stores anonymous information and assigns a randomly generated number to identify unique visitors. | 1 year 1 month 4 days | ||
| Performance cookie | AWSALB AWSALB is an application load balancing cookie set by Amazon Web Services to associate a session with a target. | 7 days | |
| Marketing cookie | _gcl_au Google Tag Manager sets this cookie to experiment with advertising efficiency across websites using its services. | 3 months | |
| _gcl_ls This cookie is managed by Google Advertising Products and used by Google AdSense to understand user interaction with the website by generating analytical data. | Validity never expires | ||
| delamode-finland.com | Strictly necessary cookie | qtrans_front_language This cookie is set by the qTranslate WordPress plugin. The cookie is used to manage the visitor’s preferred language. | 1 year |
| PHPSESSID This cookie is native to PHP applications. It is used to store and identify a unique user session ID in order to manage the user session on the website. The cookie is a session cookie and is deleted when all browser windows are closed. | Session | ||
| __cf_bm This cookie is set by Cloudflare and is used to support Cloudflare Bot Management. | 1 hour | ||
| _cfuvid Cloudflare sets this cookie to track users across sessions in order to optimise the user experience, maintain session consistency and provide personalised services. | Session | ||
| Statistics cookie | _ga Google Analytics sets this cookie to calculate visitor, session and campaign data and to track website usage for the website analytics report. The cookie stores anonymous information and assigns a randomly generated number to identify unique visitors. | 1 year 1 month 4 days | |
| _gid The _gid cookie installed by Google Analytics stores information about how visitors use the website and also creates an analytics report on website performance. Some of the data collected includes the number of visitors, their source, and the pages they visit anonymously. | 1 day | ||
| _gat_UA-* Google Analytics sets this cookie to track visitor behaviour. | 1 minute | ||
| vuid Vimeo installs this cookie to collect tracking information by setting a unique ID for embedded videos on the website. | 1 year 1 month 4 days | ||
| delamode-moldova.com | Strictly necessary cookie | qtrans_front_language This cookie is set by the qTranslate WordPress plugin. The cookie is used to manage the visitor’s preferred language. | 1 year |
| PHPSESSID This cookie is native to PHP applications. It is used to store and identify a unique user session ID in order to manage the user session on the website. The cookie is a session cookie and is deleted when all browser windows are closed. | Session | ||
| __cf_bm This cookie is set by Cloudflare and is used to support Cloudflare Bot Management. | 1 hour | ||
| _cfuvid Cloudflare sets this cookie to track users across sessions in order to optimise the user experience, maintain session consistency and provide personalised services. | Session | ||
| li_gc LinkedIn sets this cookie to store the visitor’s consent regarding the use of cookies for non-essential purposes. | 6 months | ||
| Functional cookie | lidc LinkedIn sets the lidc cookie to facilitate data centre selection. | 1 day | |
| Statistics cookie | _ga Google Analytics sets this cookie to calculate visitor, session and campaign data and to track website usage for the website analytics report. The cookie stores anonymous information and assigns a randomly generated number to identify unique visitors. | 1 year 1 month 4 days | |
| _gid The _gid cookie installed by Google Analytics stores information about how visitors use the website and also creates an analytics report on website performance. Some of the data collected includes the number of visitors, their source, and the pages they visit anonymously. | 1 day | ||
| _gat_UA-* Google Analytics sets this cookie to track visitor behaviour. | 1 minute | ||
| _ga_* Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | ||
| vuid Vimeo installs this cookie to collect tracking information by setting a unique ID for embedded videos on the website. | 1 year 1 month 4 days | ||
| Marketing cookie | bcookie LinkedIn sets this cookie to track the use of embedded services. | 1 year | |
| delamode-macedonia.com | Strictly necessary cookie | qtrans_front_language This cookie is set by the qTranslate WordPress plugin. The cookie is used to manage the visitor’s preferred language. | 1 year |
| PHPSESSID This cookie is native to PHP applications. It is used to store and identify a unique user session ID in order to manage the user session on the website. The cookie is a session cookie and is deleted when all browser windows are closed. | Session | ||
| __cf_bm This cookie is set by Cloudflare and is used to support Cloudflare Bot Management. | 1 hour | ||
| _cfuvid Cloudflare sets this cookie to track users across sessions in order to optimise the user experience, maintain session consistency and provide personalised services. | Session | ||
| Statistics cookie | vuid Vimeo installs this cookie to collect tracking information by setting a unique ID for embedded videos on the website. | 1 year 1 month 4 days | |
| regionalexpress.co.uk | Strictly necessary cookie | elementor This cookie is used by the website’s WordPress theme. It allows the website owner to implement or change website content in real time. | Validity never expires |
| rc::a This cookie is set by Google reCAPTCHA to identify bots and protect the website from malicious spam attacks. | Validity never expires | ||
| wpEmojiSettingsSupports WordPress sets this cookie when a user interacts with emojis on a WordPress website. It helps determine whether the user’s browser can properly display emojis. | Session | ||
| rc::c This cookie is set by Google reCAPTCHA to identify bots and protect the website from malicious spam attacks. | Session | ||
| cookieyes-consent CookieYes sets this cookie to remember users’ consent preferences and ensure that their preferences are respected during subsequent visits to this website. It does not collect or store any personal information about website visitors. | 1 year | ||
| Statistics cookie | _ga_* Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | |
| _ga Google Analytics sets this cookie to calculate visitor, session and campaign data and to track website usage for the website analytics report. The cookie stores anonymous information and assigns a randomly generated number to identify unique visitors. | 1 year 1 month 4 days | ||
| Marketing cookie | _gcl_au Google Tag Manager sets this cookie to experiment with advertising efficiency across websites using its services. | 3 months | |
| _gcl_ls This cookie is managed by Google Advertising Products and used by Google AdSense to understand user interaction with the website by generating analytical data. | Validity never expires | ||
How do I manage, delete or refuse cookies?
Many browsers are set to accept cookies automatically. Once you know how and why they are used, you can decide whether to keep cookies or to disable or delete them in your browser. Most browsers allow you to control cookies through their settings options. If you do not wish to accept cookies, you can choose to set your browser to not accept all cookies or to send a warning when a cookie is created, but please note that if you refuse to accept cookies, you may not be able to use some of the features of our websites. To learn more about how to manage cookies, please visit: http://www.allaboutcookies.org/manage-cookies/.
You can also withdraw your consent to the use of cookies at any time by clicking on the „Decline“ option on the cookie form on our website.
In addition to the cookies used by the Delamode Group, our websites may allow certain third parties to set and access cookies on your device. In this case, the use of cookies is subject to the third parties„ privacy policies.
How and from whom do we obtain your personal data?
Delamode Group receives your personal data in a variety of ways, depending on how and in what circumstances you use our services or contact us about other matters. We generally receive data directly from you when you apply for or use our services, provide documents and information relating to the provision of our services or other matters, contact us by telephone, email or other means of communication, or otherwise provide us with your personal data. We may also receive data from other persons acting in your interests, for example, where an authorised representative acts on your behalf.
In addition, your data may be received from other companies in the Delamode Group where several companies are involved in the provision of services, as well as from other entities involved in the provision of our services (e.g, We may also use other third parties such as shippers, consignees, carriers, freight forwarders, agents, warehouse operators, customs brokers or agencies, etc.), insurance companies or brokers, partners with whom we work (e.g. if you use them for the provision of our services or for other matters), and in the course of entering into contracts with third parties (where we obtain the data of the representatives or contacts of such third parties). Information may also be collected from public or private registers or sources.
In some cases, data is collected by CCTV cameras, of which you will be clearly informed in advance.
Who can your personal data be provided to?
Your personal data may be provided to the following recipients:
- Other Delamode Group companies;
- Persons directly or indirectly involved in the provision of the Delamode Group’s services to you and their subcontractors (e.g. shippers, consignees, carriers, freight forwarders, agents, warehouse operators, customs brokers or agencies, etc.);
- „Delamode Group partners with whom Delamode jointly provides multi-branded services;
- IT, server, archiving, marketing, human resources, accounting, mail and courier service providers;
- Notaries, bailiffs, lawyers, attorneys, consultants, auditors, debt collection companies, claims management companies;
- Insurance and brokerage companies;
- Customs offices and customs brokerage companies;
- Law enforcement and supervisory authorities, courts, other dispute resolution bodies or other competent public authorities;
- Potential or actual successors to our business or any part of it, or their authorised advisers or persons;
- To any person to whom disclosure of personal data is required or permitted by law applicable to the Delamode Group or in connection with the Delamode Group’s business or under a contract with you;
- To any person, if you have given your consent to disclose your data.
Can your personal data be transferred/reviewed outside the EU/EEA?
„Personal data collected by the Delamode Group is stored and processed in the European Union (EU) and the European Economic Area (EEA), but in certain cases data may be transferred or accessed outside the EU/EEA. This may occur, for example, when data processors or their subcontractors based in third countries are used, when such transfer is necessary for the provision of a service, the performance of a contract (including when the services are provided by companies within the Delamode group operating outside the EU/EEA), or at your own request. Transfers of personal data outside the EU/EEA are subject to the requirements of Chapter V of the GDPR.
Are you subject to automated decision-making? Is profiling taking place?
„The Delamode Group does not engage in automated decision-making that would have significant consequences for you or significantly affect you, but may use profiling (processing of data in a partially automated manner for the purpose of evaluating certain personal aspects). Profiling may be used, for example, for the enforcement of sanctions and other restrictive measures, financial risk management, marketing profiling.
What rights do you have in relation to personal data and how can you exercise them?
Please be informed that you, as a data subject, have the following rights:
- The right to receive information about the processing of your personal data;
- The right of access to personal data processed;
- The right to have personal data rectified;
- The right to request the erasure of personal data („right to be forgotten“);
- The right to restrict the processing of personal data;
- The right to data portability;
- The right to object to the processing of your personal data;
- The right to withdraw consent where your personal data is processed on the basis of consent;
- The right to lodge a complaint with the competent data protection supervisory authority in the country where you are domiciled, where you work, or where the alleged breach of the GDPR is occurring (e.g., the State Data Protection Inspectorate in Lithuania, the Information Commissioner’s Office in the United Kingdom, etc.), or to apply to a competent court.
In order to exercise the rights of your data subjects, it is necessary to establish your identity. If you are not identified, it will not be possible to ascertain whether the person whose personal data is being processed is the person who is making the request and therefore your rights cannot be exercised.
A request from you to exercise your rights may be refused or charged an appropriate fee if the request is manifestly unfounded or excessive, or in other cases provided for by law.
If you would like to exercise your data subject rights or have any other questions regarding the processing of your personal data, please contact us in the „Who is the controller of your personal data?“ section of this Privacy Policy. in the section below.
Changes to the Privacy Policy
This Privacy Policy is subject to updates and changes. We will notify you of updates and changes by posting the revised Privacy Policy on the Delamode Group website – https://www.delamode-group.com, as well as on individual websites of Delamode Group companies (e.g, https://www.delamode-baltics.com). Please read the current version of this document before contacting us.